1. Report the loss to your mobile network operator who will bar the phone and stop it from functioning.
2. 只要你的密码是安全的, then it will protect you from fraudulent use of the CUofCO Cards and/or banking app .
3. 除了, SMS notifications are a one-way communication to the user and will not contain personally identifiable information.
4. In most cases, you will keep your current mobile number when you receive your new mobile device. 一旦收到, you can download the application again and use your existing credentials to access your mobile account.
1. 如果你升级你的移动设备, 你很可能会在你的新设备上保留你现在的手机号码.
2. You can download the application again and use your existing credentials to access your mobile account.
3. If possible, delete the application from your old mobile phone before disposal.
1. Please contact the Credit Union at 800-444-4816 to report your card if lost or stolen
2. You will need to delete the lost card from the service and add the details for the replacement card. If a transaction is performed using your old card number the transaction will be declined.
出于安全考虑, the App will ask for additional validation from the member when utilizing the following functions:
• 添加卡/更新卡/删除卡
• 设置店内支付
• Settings (manage contacts, change password, change username, change passcode, other 设置)
• 信用卡详细信息
• 激活卡
1. 点击“忘记?,在登录界面的用户名旁边.
2. 输入您的电子邮件或手机号码. 点击提交. (注:如果您选择手机号码, 它必须与您在应用程序的用户配置文件区域输入的数字相匹配. You will not receive a text message, rather an email to your primary address.)
3. 系统邮件将被发送到主邮箱 you used to enroll into the 国联卡App.
1. 点击发送新代码.
2. 系统邮件将被发送到主邮箱.
3. Enter the Verification code provided in the email on the Verify Email Address screen.
4. 点击继续.
5. 在“重置密码”界面输入新密码和确认密码.
6. 轻按“重置密码”.
7. 您将被带回到登录屏幕.
1. 点击“忘记?,在登录屏幕的密码部分.
2. 输入您的用户名并单击Continue.
3. 您将收到一封验证电子邮件,发送到您的主电子邮件地址.
4. Enter the Verification code provided in the email on the Verify Email Address screen.
5. 点击继续.
6. 在“重置密码”界面输入新密码和确认密码.
7. 轻按“重置密码”.
8. 您将被带回到登录屏幕.
出于安全原因,我们不能透露为什么卡没有通过验证. You should check all of the card and related information for your account carefully or contact the Credit Union directly at 1-800-444-4816 if your card has failed verification.
如果应用程序无法在您的手机上加载, check your 设置 to make sure that your mobile device meets the minimum requirements to run the application or change your device 设置 allow the downloading of applications.
Once you have registered and downloaded the application onto your mobile phone you will normally find the service in your applications, 游戏菜单, 或者放在屏幕上的图标中.
1. 点击主屏幕中卡片旁边的“+”.
2. 添加卡片详细信息. 轻按添加卡.
3. 您将被带回到主应用程序屏幕.
4. 你可以在应用中添加多张卡片. 每张卡片都有一个昵称. 默认情况下,您的昵称将是您的卡号的最后四位数字. 但是,您也可以选择建立自定义昵称. 一旦你为你的帐户创建了一个自定义昵称, 您必须使用这个昵称来检索您的卡信息.
5. You can scroll between the cards by swiping right to left where the card appears on the app main screen.
If you get an error when you try to use the CUofCO Cards app there may be a problem with your phone 设置.
1. Service Unavailable error (or web service error)-we recommend that you try again later. Occasionally, we need to make changes to the service that requires a temporary halt in service.
2. Network Unavailable error- we recommend that you try again later as you may likely be out of your network coverage.
3. 系统不可用错误-我们建议您稍后再试. 网络超时可能由多种因素引起,例如. 无线通信量载波b的高使用率. 信号强度差. 某些带有较慢版本GPRS(数据服务)的旧手机.
是的,您最多可以使用10个移动设备访问您的帐户.
1. You must successfully enroll with the 国联卡App then go into your menu and tap Profile, 轻敲手机号码, 点击下一个加号电话号码.
2. 添加电话号码,轻按“保存”.
3. 点击确认.
4. 点击继续.
5. 您将被带到主应用程序屏幕.
从App Store或Google Play下载“国富卡”App. 这些商店的链接也可以在cuofco上找到.org. To complete the enrollment process and create an account you will need the following information:
• 完整的卡片详细信息或数字发行激活码
• 与卡片相关联的完整地址
• 姓和名
• 电子邮件地址
• 自行选择用户名和密码
电子邮件和用户名不能重复, meaning there cannot be two different accounts with the same username or email address.
CUofCO Cards app is supported on iPhone and Android devices running the following operating systems:
• 运行iOS 11的iPhone手机.0及以上操作系统
• 运行Android 7的手机.0及以上操作系统
The app is also viewable on iOS and Android tablets; however, 它们没有针对这些较大的设备进行优化.
The 国联卡App can only be accessed from your mobile phone using your username, 密码或指纹. 我们定期测试, update and validate our security model to ensure we maintain a banking grade level of security. We also use recognized and independent security experts to validate the security of the 国联卡App.